Privacy Policy
Last Updated: March 2024
At Margin Fade LLC ("Margin Fade", "we", "our", or "us"), we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with us online or offline, or use our services. By accessing our site or working with us, you agree to the terms of this Policy. If you do not agree, please do not use our website or services.
Scope and Global Compliance
This Policy applies to all visitors, clients, and users of our services. We are committed to meeting the highest international standards of data privacy, including the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Canada's PIPEDA, Australia's Privacy Act (1988), Children's Online Privacy Protection Act (COPPA), FTC Fair Information Practice Principles (FIPPs), and the ePrivacy Directive. Where applicable, we incorporate Standard Contractual Clauses (SCCs) and other mechanisms to ensure international compliance when transferring or storing data globally.
Information We Collect
We collect personal information in three primary ways. First, you may provide information voluntarily when filling out contact forms, engaging our services, subscribing to newsletters, or corresponding with us. This may include your name, email address, phone number, address, payment information, passport or identification details (for curated travel services), and any additional information you provide during engagement. Second, we collect certain information automatically when you use our website, including your IP address, browser type, referring pages, device identifiers, and behavior analytics via tools like Google Analytics. Third, we use cookies, tracking pixels, and similar technologies to understand user behavior, personalize content, measure performance, and support targeted marketing campaigns. You can manage or disable cookies via your browser settings or our cookie consent platform, in line with the ePrivacy Directive and related guidance.
Legal Basis for Processing (EEA/UK Residents)
For individuals within the European Economic Area or the United Kingdom, we only process personal data under lawful bases as defined by Article 6 of the GDPR. These include processing necessary for the performance of a contract, compliance with legal obligations, our legitimate business interests (such as site optimization, fraud prevention, or analytics), and where you have given explicit consent. You may withdraw your consent at any time, without affecting the legality of processing conducted prior to withdrawal.
Use of Personal Information
We use your information to provide and improve our services, respond to inquiries, personalize your experience, process payments, comply with legal and contractual obligations, conduct internal analysis, and communicate with you about projects, updates, and new offerings. If you subscribe to our mailing list, we may send you occasional marketing emails, which you may opt out of at any time. All communications comply with the CAN-SPAM Act, PECR, and GDPR requirements.
Sharing and Disclosure
Margin Fade does not sell your personal data. We may share your information with trusted third parties strictly for operational purposes, including website hosting providers, analytics services, cloud storage, payment processors, email service providers, and legal or regulatory authorities if required. When necessary, we ensure data protection agreements are in place, and we limit access to personal data based on need and relevance. In cases where our projects require coordination with aviation authorities, customs agencies, or local film licensing bodies, your data may be disclosed only to fulfill specific logistical or legal requirements.
International Data Transfers
As a U.S.-based company operating globally, we may transfer your data to other countries. When doing so, we ensure appropriate safeguards are in place. This includes the use of Standard Contractual Clauses (SCCs) approved by the European Commission, or reliance on adequacy decisions for data transfers from the EU, UK, or other jurisdictions. Our systems follow best practices in encryption, access control, and auditing to ensure the continued security and confidentiality of your information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, contractual, or accounting obligations, and to resolve disputes. Where appropriate, we securely delete or anonymize personal data that is no longer required.
Your Privacy Rights
Depending on your location, you may have specific rights under privacy laws. For EU/UK users under the GDPR, you have the right to access, correct, delete, or restrict the use of your data; to object to processing; to data portability; and to file a complaint with your local data protection authority. California residents have rights under the CCPA/CPRA, including the right to know what personal data we collect, to request deletion, to opt out of data sale or sharing, and to non-discrimination for exercising privacy rights. Canadian residents have access and correction rights under PIPEDA. To exercise any of these rights, please contact us at privacy@marginfade.com. We may need to verify your identity before responding to your request.
Security Measures
Margin Fade employs physical, administrative, and technical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption, firewalls, role-based access controls, multi-factor authentication, and routinely updated security protocols. We conduct periodic audits and data reviews to assess vulnerabilities and ensure best practices. In the unlikely event of a data breach, we will notify affected parties and regulators as required under applicable laws, including the GDPR's 72-hour breach notification rule.
Children's Privacy
Margin Fade does not knowingly collect personal data from children under the age of 13 (or 16 in the EU). Our website and services are not directed toward children. If we become aware that a child has provided us with personal information, we will promptly delete such data and take appropriate steps to prevent further collection. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
Email and Marketing Communications
If you subscribe to our communications, we may send you periodic updates about our documentaries, curated travel services, special announcements, or events. You may unsubscribe at any time using the link included in each communication. All marketing practices comply with global standards, including the CAN-SPAM Act, GDPR, and ePrivacy Directive.
Third-Party Websites and Links
Our website may contain links to third-party sites, including social media platforms (e.g., Instagram, YouTube), travel or expedition partners, or video hosting platforms (e.g., Vimeo). These external sites operate independently from Margin Fade, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies before engaging with them.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. If the changes materially affect how we handle your personal information, we may notify you via email or through prominent website notices.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us.